The responsibility of AL-Furqan Hajj & Umrah, Inc. as the tour operator or their agents are limited. AL-Furqan Hajj & Umrah, Inc. located at 162-04 71st Ave #3, Fresh Meadow, NY 11365, acts only as an agent for the passengers in all matters relating to travel arrangements and for the various companies over the lines of which tickets are available and the tours operate, i. e. airlines tickets, hotels, buses or any other services in connection with their tour. And as such, assumes no responsibility for delay , change in schedule, loss, injury and damage to or in respect to any persons or properties however caused or arising in connection with the services of any trains, vehicles, carriers, aircraft, motor or other conveyances or hotel which may used, whether wholly or in part in the performance of its duty to the passengers.

AL-Furqan Hajj & Umrah, Inc. assumes no liability whatsoever for injury, damage, loss, accident, delay or irregularity which may be occasioned either by reason by defect, through the acts or defaults of any company or person engaged in conveying passengers or in carrying out the arrangements of the tour, or as a direct or indirect result of acts of Allah, dangerous incidents in the air, sea, fire, breakdown in machinery or equipments, acts of governments or other authorities de jure or de facto, war, weather declared or not, hostilities, civil disturbances. Strikes, riots, theft, pilferage, epidemics, quarantines, medical or customs regulations, or from any causes beyond AL-Furqan Hajj & Umrah, Inc.’s control, or from any loss or damage resulting from improper passports, visas, green cards or other documents.

AL-Furqan Hajj & Umrah, Inc. will not be responsible for failure to follow instructions, including but not limited to check-in and check-out times and baggage handling. In the event of flight delay or miss connection, it is the responsibility of the air lines to determine exactly what procedure will be followed. AL-Furqan Hajj & Umrah, Inc. takes no responsibility of any additional costs due to delay fo meals during Hajj. All additional costs will be solely the responsibility of the passenger and AL-Furqan Hajj & Umrah, Inc. will not be liable.

The policy chosen by that carrier shall be based on its procedures and shall not be the responsibility of AL-Furqan Hajj & Umrah, Inc. and its affiliates will not be responsible for nay person’s missing any part of the program due to his/her negligence or delay or absenteeism for anytime during the tour and will not be responsible for any additional expenses for the participant to rejoin the tour.

No refund will be given for any services rendered and not utilized. Reservations should be made with a package price payment in full. A valid passport is due at the time of payment and all other Hajj required documents are due on the 5th Shawwal. Passenger’s package payment will be refunded, minus $300 administration fee, if cancellation is received in writing 90 days prior to departure. No refunds will be provided if we receive the cancellation notice less than 60 days prior to the departure date without any exceptions.

I have read the Disclaimer of AL-Furqan Hajj & Umrah, Inc., by submitting my passport and payment to AL-Furqan Hajj & Umrah, Inc. I agree completely to the above contract.